Privacy policy

Salford City Council does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

In these latter cases, in compliance with the EU Directive on Privacy and Electronic Communications the personal data you provide electronically to Salford City Council will be used for providing you with the information or service you have requested.

We do not pass any of your personal data to outside organisations, other than third parties providing services on behalf of Salford City Council or otherwise required by law.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation is applicable as of 25 May 2018. GDPR is European law aiming to make data privacy more transparent and organisations more accountable for what we do with your data. Find out what we are doing to ensure personal data is kept safe from inappropriate access, theft or misuse.

Data protection policy

If you have any specific enquiries about how we use (or may use) your personal information, please contact our Data Protection Officer by emailing [email protected].

Independent advice

If you have questions about the use of your personal information, the Information Commissioner is UK’s independent body set up to uphold information rights.

• See further details on the Information Commissioner’s Office website

Cookie policy (last updated : 8 October 2024)

Salford City Council (“we” or “us” or “our”) uses the following cookies and other tracking technologies when you visit our website:

• Google Analytics
• GID data
• Microsoft Clarity

Microsoft Clarity

We use Microsoft Clarity to capture how you use and interact with our website through heatmaps and session replay. Masking is in place to protect personal information from being seen or stored. Website usage data is captured using first and third-party cookies and is used to improve our website. Additionally, we use this information for site optimisation. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We reserve the right to make changes to this cookie policy at any time and for any reason. We will alert you about any changes by updating the “last updated” date of this cookie policy. Any changes or modifications will be effective immediately upon posting the updated cookie policy on the site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this cookie policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised cookie policy by your continued use of the site after the date such revised cookie policy is posted.

Use of cookies 

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the site. We use cookies on the site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the site is being used and improve your user experience.

Types of cookies

The following types of cookies may be used when you visit the site:

Advertising cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics cookies

Analytics cookies monitor how users reached the site, and how they interact with and move around once on the site. These cookies let us know what features on the site are working the best and what features on the site can be improved.

Our cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the site.

Personalisation cookies

Personalisation cookies are used to recognise repeat visitors to the site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the site.

Security cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.

Site management cookies

Site management cookies are used to maintain your identity or session on the site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-party cookies

Third-party cookies may be place on your computer when you visit the site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

• Apple Safari
• Google Chrome
• Microsoft Edge
• Microsoft Internet Explorer
• Mozilla Firefox
• Opera
• Android (Chrome)
• Blackberry
• Iphone or Ipad (Chrome)
• Iphone or Ipad (Safari)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

Privacy policy

For more information about how we use information collected by cookies and other tracking technologies, please refer to our privacy policy posted on the site. This cookie policy is part of and is incorporated into our privacy policy. By using the site, you agree to be bound by this cookie policy and our privacy policy.

Contact us

If you have questions or comments about this cookie policy, please email [email protected]